Choosing a Home
Welcome to the Banwell Gardens Care Centre. We are here to help ease the stress and confusion that often comes with choosing a long term care home. When searching for a home for yourself or your loved one, it is important to determine whether the Home is a place where people are supported and encouraged to achieve all that they can be. To get a feel for the care, culture, and the general atmosphere of a Home, we recommend you visit all of the Homes that interest you. We invite you to come tour our Home, just click on the button below to book a date and time to tour our home. We have also provided a series of questions to consider when choosing a long term care Home.
Here are some questions to think about as you get started and to ask about during a tour:
- Is the location appealing to you? Is it near stores, a park, a familiar neighbourhood?
- Is the location easily accessible for visits by family or friends?
- Ask to see a resident room, activity room, dining area and resident lounge.
- Stop and speak to a few residents and families about their impressions of the Home.
- Ask for copies of sample menus, monthly activity calendars, Resident and Family Council meeting minutes and newsletters.
- Are you introduced to the Administrator or any other managers?
- Are the staff friendly?
- Are the staff warm and concerned when interacting with residents?
- Is the building clean, inviting and well-maintained?
- Is the type of room and the bathroom to your liking?
- Is there a way to have privacy, if the room is shared?
- Is there flexibility around visiting hours?
- Are the menus varied and appealing?
- Ask if you are able to sample a meal or participate in an activity at the Home.
- Are meals that are culturally familiar to you available?
- Is the Home able/willing to meet your religious, cultural, language, and dietary needs?
- Can family and visitors dine with the residents?
- How are families and residents involved in the planning for the resident’s care?
- How frequently are services such as physiotherapy, occupational therapy and foot care available?
- What special needs can be accommodated in this setting (e.g., diabetes, oxygen, scooters, specialized services for dementia)?
- What innovative programs, services and activities set this home apart from others?
- What extra charges are there, if any, for services or amenities (e.g., phone, television, hairdressing, transportation)?